Location: Dubai
Salary: Attractive tax-free package will be discussed at interview.
Company: Emirates Group.
Job type: Permanent

The Emirates Group is a highly profitable business with a turnover of approximately US$ 11 billion and over 36,000 employees(and growing rapidly towards 50,000 over the next 3 years). The Group comprises of Dnata, the successful Airport Ground Services and Travel Industry division, and Emirates, the Group's rapidly expanding and award winning international Airline.. Within the Group there are a diverse range of businesses offering a wide spectrum of career opportunities, all of which can be explored through the Group's dedicated careers website. Emirates global network now sees it flying to over 100 destinations across 6 continents, and with aircraft orders worth over Emirates currently operates a modern fleet of 116 wide-bodied aircraft and it has orders worth over US$ 60 billion for 242 more of the latest aircraft, including 8 Boeing 777 freighters., with many more destinations coming on line.

The Position: We are currently seeking experienced Travel Professionals with 2-3 years experience in an IATA approved agency, to work in a variety of positions throughout all areas of Dnata Travel Services Dubai , including corporate travel, retail travel outlets, airline counters (GSA's) and contact centre.

As an experienced frontliner, you will provide a superior and consistent quality of travel services, selling Airline tickets and Travel related products to a wide range of existing and potential clients. You will be required to handle complex transactions and advise clients on the finer points of difficult itineraries, as well as provide efficient Travel solutions and up to date, reliable information with the aim of increasing revenues.

Salary & Benefits: We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE.

Experience and Qualifications:

  • You will have a minimum of 2-3 years experience in over the counter sales from a recognised (IATA approved) travel agency or an Airline.
  • Previous Overseas experience would be an advantage especially UAE/GCC.
  • Fluency in both spoken and written English is essential, Arabic would be a plus.
  • Superior interpersonal/customer service skills are a must.
  • In depth knowledge of geography with the ability to construct packages.
  • Experience in using GDS (Galileo/Amadeus etc.)
  • An IATA or equivalent qualification is desirable but not essential.

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